Air Canada says it has apologized to two passengers who were escorted off a plane by security after protesting that their seats were smeared with vomit.
The airline said Tuesday that the passengers “clearly did not receive the standard of care to which they were entitled.”
The incident during boarding for an Aug. 26 flight from Las Vegas to Montreal was described in graphic detail by another passenger, Susan Benson of New Brunswick, who said she was in the row behind two women and a man.
“There was a bit of a foul smell but we didn’t know at first what the problem
