Why putting social workers in public libraries could help Montrealers in crisis

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Since Roxann Fournier-Hoyt started her career as a librarian two years ago, she has played the role ofĀ literary matchmaker, connecting readers with the right novel. But she has also been helping visitors in other ways.Ā 

One morning, a few weeks ago, a man came in asking for help finding an apartment. On another day, a woman inquired about a list of local shelters. Other times, it’s a more mundane request like help with filing tax returns.

ā€œI want to help, but all I have are books,ā€ said Fournier-Hoyt, who works at the Atwater Library and Computer Centre, a registered charity run mostly

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