The public service is not keeping pace with Canadians’ needs in a digital world, says the woman who used to lead it.
“The public service is still working in what I would describe as kind of analog ways and the world has moved on,” former clerk of the Privy Council Janice Charette, told Rosemary Barton Live in an interview airing Sunday.
“You can make a dinner reservation, you can book a cruise, you can move money in and out of your bank account, transfer between the two of us — it’s remarkable the things you can do in a digital world and the
