Family of Tim Hortons customer who says she was scalded by hot tea sues for $500K

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WARNING: This story contains graphic images of burned skin.

The family of an Ontario woman who says she was was scalded by a cup of hot Tim Hortons tea is suing the coffee-and-doughnut shop’s Canadian franchisor and the owner of one of its locations for $500,000 in damages.

But the defendants — TDL Group Corp. and Greenwood Enterprises Inc. — deny any allegations of negligence.

Jackie Lansing, 73, told CBC Toronto she was driving her sister to a medical appointment in May 2022 when they pulled in to the drive-thru at a Tim Hortons on Highway 60 in Huntsville, Ont.

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Lansing ordered a medium black tea with two milks, which she said a worker passed to her through the window.

“I took it, put it in

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